Privacy Policy


Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline. If you do not accept this privacy policy and cookies notice, do not use this Site.

Your consent

By using our site, you consent to our privacy policy. When you register your card or log in to an online account you agree to our privacy policy and cookie notice. Information collected will be processed in accordance with this notice.

What information do we collect?

  • Information we collect using cookies stored on your device (for example, this may be a PC, phone or tablet) about your use on this website. For more information on cookies and how to manage them, please see our cookies notice below.
  • We will collect and verify your information when you register or log-in to our site. Information collected will be processed in accordance with this notice.
  • Your IP address, this is a number that identifies a specific network device on the internet and is required for your device and is required for your device to communicate with websites
  • Any data we request that is not mandatory (*) will be specified as voluntary or optional.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions
  • To administer a contest, promotion, survey or other site feature
Please do not submit your information if you do not wish for us to collect it. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How do we protect your information?

Our systems are housed in a secure environment and adhere to the latest PCI DSS security standards.

In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date. For more information on the Data Protection Act 1998 and your related rights please see www.ico.gov.uk.

Updating your preferences

  • Marketing

You can opt out by clicking on the 'unsubscribe' link in the direct marketing/newsletter emails from us. Your can opt out of marketing text messages replying 'STOP'. Or you can use the contacting us details at the end of this privacy notice.

Our Cookie Notice

You should be aware that when you use our websites, mobile sites, we may collect information by using 'cookies'.

What are cookies and how do they work?

Cookies are small bits of text that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.None of the cookies that we use contain information such as your real name or address, so you cannot be identified personally by them.

What do you use cookies for?

Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:

(i) Cookies that are needed to provide the service you have asked for

Some cookies are essential so you can move around the website and use its features. Without these cookies, services you've asked for can't be provided. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet.

Here are some examples of essential cookies:

  • Keeping you logged in during your visit; without cookies you might have to log in on every page you go to.
  • Some are session cookies which make it possible to navigate through the website smoothly. However these are automatically deleted after you close your web browser.

ii) Improving your browsing experience

These cookies allow the website to remember choices you make, such as your language or region and they provide improved features.

Here are a few examples of just some of the ways that cookies are used to improve your experience on our websites:

  • Remembering your preferences and settings, including marketing preferences.
  • Remembering if you've filled in a survey, so you're not asked to do it again.
  • Remembering if you've been to the site before. If you are a first-time user, you might see different content to a regular user.

(iii) Analytics

We do not use cookies for this purpose on this website.

This group of cookies, often called 'analytics cookies' are used to gather this information. These cookies don't collect information that identifies you. The information collected is anonymous and is grouped with the information from everyone else’s cookies. It allows companies to see overall patterns of usage rather than any one person’s activity. Analytics cookies only record activity on the site you are on and they are only used to improve how a website works. We may however, use a form of tracking cookies on our email marketing, this is only to ensure we provide related content and information in newsletters and correspondence moving forward, and in no way is it used or shared with/by third parties.

(iv) Showing advertising that is relevant to your interests

We do not use Online behaviour advertising (OBA) on this website.

Childrens online privacy protection act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are only available to people aged 16 or over.

CAN-SPAM compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the privacy policy modification date below. Policy changes will apply only to information collected after the date of the change.

Privacy policy modification date

This policy was last modified on 15/01/15.

Contacting us

Details about how to contact us are available on our Contact Us page.