Welcome to the Incendia cardholder site.

Want to know more about our prepaid card products and services?

For cardholder assistance, please call the number on the back of your card between 9AM and 5PM Monday to Friday, or email [email protected]
Please note that this website is optimised for mobile and tablet use.
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Have you registered your card?

If you have registered your card on this new site, sign in now with your username and password to gain access to the website and card services.

Not registered?

  1. Click on Register My Card and follow the prompts.
  2. You will require your card number, card expiry date, post code and date of birth or reference communicated to you.
  3. Following registration you will be able to activate your card and retrieve your card's PIN number as well as check your current balance.